Refund Policy
This Refund Policy explains how cancellations, refunds, and billing disputes are handled for Moments Studio paid plans.
Cancellation
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you will continue to have access until that date.
Refunds
Subscription fees are generally non-refundable. If you believe you were charged in error or experience a significant service issue, contact us within 14 days of the charge and we will review your request on a case-by-case basis.
Proration
When you upgrade your plan, the unused portion of your current billing period is usually credited toward the new plan. Downgrades take effect at the next billing cycle.
Disputes
If you have a billing question or dispute, please contact us at hello@moments.studio before initiating a chargeback. We aim to respond within two business days.
Changes
We may update this Refund Policy from time to time. The latest version will always be posted here with an updated effective date.
Last updated: 21 August 2026